Last Updated: 11/02/2023
Data Controller: We, ROBINABC LLC, are responsible for processing your personal data when you use our Services.
Types of Personal Data and Collection: We collect various types of personal data, including information you provide (e.g., account details, purchase information, customer service inquiries) and data generated from your use of our Services (e.g., technical information, device ids, platforms).
Data from Minors: Our Services are not intended for users under the age of 18. We do not knowingly collect data from users under the age of 18 without parental consent.
Purposes of Data Processing: We process your data for purposes such as providing and improving our Services, complying with legal obligations, and personalizing your experience.
Profiling Activities: With your consent, we may use tracking mechanisms for profiling and personalization.
Legal Basis for Data Processing: We process data based on your consent, contract performance, legal obligations, and legitimate interests.
Sharing of Personal Data: We share your data with authorized internal departments and external service providers as necessary for service provision. We may also share data with social networks, law enforcement, and third parties for specific reasons.
Data Processing Location and Security: Your data may be processed in various locations in North America. We maintain security measures to protect your data.
Data Retention: We retain your data for as long as necessary for the specified purposes, and then delete or anonymize it.
User Rights: You have the right to access, correct, delete, and limit the processing of your data. You can also withdraw your consent and object to certain processing.
Requesting Your Data: You can request access to your data through your account settings.
Deleting Your Account: You have the option to delete your account at any time also through your account settings.
Contact Us: If you have any privacy-related queries, please contact us at email@example.com
Additional Information for California Residents (CCPA)
If you are a California resident and use our services, the California Consumer Privacy Act (CCPA) may apply to you. Under the CCPA, you have specific rights related to your personal information. We are committed to respecting these rights and providing you with the necessary information:
- Right to Know: As a California resident, you have the right to request information about the personal information we have collected, disclosed, or sold about you in the preceding 12 months. You may make this request up to twice in a 12-month period.
- Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions. However, we may not be able to fulfill your deletion request if retaining your data is necessary for us to, for example, provide you with a requested service, detect security incidents, comply with legal obligations, or exercise free speech rights.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell your personal information to third parties for monetary gain. However, we may share your data with third parties for purposes such as service provision or advertising. You can exercise your right to opt-out by following the instructions in our “Do Not Sell My Personal Information” link, which you can find in our services.
- Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. This means we will not deny you goods or services, charge you different prices, or provide you with a different level or quality of services.
- Verifying Your Identity: To protect your privacy and the security of your personal information, we will need to verify your identity before responding to your CCPA requests. This may require you to provide specific information to confirm your identity.
If you are a California resident and would like to exercise your CCPA rights or have questions about your privacy, please contact us using the contact information provided in this policy.
Please note that the CCPA applies to California residents, and if you are not a California resident, the CCPA-related rights and requirements may not be applicable to you.
Service Specific Information
Creation/Administration of Your Account: You can create your account by providing basic information such as your email address or username. Once your account is created, you can access and edit your profile information, including changing your password and email address.
Groups and Chats: Conversations in chats and groups are processed to facilitate user interactions. We collect and store messages, images, and voice recordings exchanged during these interactions for the sole purpose of enabling conversations. Your privacy is important to us, and we employ security measures to protect the content of chats.
Account Settings: You have the ability to customize your account settings. This includes managing your profile’s visibility, and controlling notification preferences.
Analytics: We use data for analytics to improve your user experience. This may involve collecting information on how you use our app, such as user behavior and app usage patterns. We may also use third-party analytics tools to help us gather and analyze this data.
Social Media Sharing Service: If you choose to share content from our app on social media platforms, certain information may be shared with those platforms. You have control over these features, and you can grant or revoke permissions as desired.
Push Notifications: We use push notifications to keep you updated about important app events and news. You can manage your notification preferences within the app settings and choose to disable push notifications at any time.
Newsletters: Our newsletters provide updates on app-related news and events. You can subscribe, unsubscribe, or manage your newsletter preferences at your discretion. We typically send newsletters on a [frequency] basis.
Third Parties: We may share your data with third parties for specific reasons such as payment processing, advertising, or app improvement. We ensure that adequate security measures are in place to protect your data when shared with third parties.
For anyone questions, and or concerns please contact firstname.lastname@example.org